Blue Ridge Exteriors in the News
Blue Ridge Exteriors is owned by Paul Rzasa and Matt Neely and specializes in the design and installation of fiber cement siding, energy efficient replacement windows, railing systems, and gutter protection. We have over 50 years of combined experience in the home improvement industry.
Blue Ridge Exteriors has been awarded the Replacement Contractor Service Excellence Award
This award recognized eight home improvement companies for excellent customer service and was announced at the Replacement Contractor Executive Conference. The Replacement Contractor Service Excellence Award is based on surveys of customers by GuildQuality, a third-party verification service specializing in the residential construction industry and a partner with REPLACEMENT CONTRACTOR in presenting the award.
GuildQuality randomly sampled 50 recent customers, asking homeowners to rate their contractors on different aspects of the service interaction. The survey firm also asked homeowners to indicate whether or not they’d recommend the company to those they knew or hire the company to work for them again.
The companies which received the award understand that satisfied customers mean referrals. “Today, when just about any homeowner reads a company’s online reviews before picking up the phone, it’s critical to leave behind a customer who’s happy, even thrilled, with the work done and the experience of having it done,” says Jim Cory, Editor, REPLACEMENT CONTRACTOR.
Selection of the winners involved having homeowners rate companies on service aspects such as communication, the sales process, and product quality: identify any areas where company personnel fell short, and indicate whether or not they’d recommend the company to others. Then, winners were selected based on overall scores, recommendations, and survey response rates.
REPLACEMENT CONTRACTOR is dedicated to exterior specialty contractors in the home improvement industry’s roofing, siding, window & door, and decking categories. Published by Hanley Wood, Replacement Contractor provides high-volume exterior contractors with sales and marketing advice and tips to refine their business operations.
Blue Ridge Exteriors President’s Club Award Winners by James Hardie™
Blue Ridge Exteriors has also been recognized by James Hardie™ by winning the prestigious President’s Club Award. This award goes to the highest performing Hardie® Siding dealers with a minimum customer satisfaction rating of 97% or higher. This honor is reserved for dealers who demonstrate the highest level of customer satisfaction and their dedicated commitment to their homeowner’s installation and customer service experience. Blue Ridge Exteriors is proud to be the only Hardie® Siding Company in Central Virginia to win this award and earn this recognition as one of the best siding companies in the James Hardie™ dealer network.
Our Promise to Our Customers
- You will never deal with a high-pressure salesman paid on commission
- We will always provide expert installation
- We will never try to “flip” you to vinyl siding because it is cheaper to sell and easier to install
- Personal service throughout your experience with Blue Ridge Exteriors
Our world is constantly changing around us. We felt obligated to change the way low maintenance exterior products were offered to the consumer.